1. Promotional period
The promotion runs from 11am on 9th November 2026 until 4.30pm on 30th November 2026, UK time.
2. Eligibility
The offer is available UK customers who complete a qualifying switch application through the EnergyCoop website during the promotional period. Applications made through any other sales channel do not qualify.
3. The offer
Qualifying dual fuel customers (defined as a customer purchasing both gas and electric) will receive a £40 credit. For single fuel customer a £20 credit will be applied. The credit will be added to your energy account as a credit once the switch has been successful. The credit will be applied to the customers energy account within 90 days of the successful switch.
4. Application deadline
Customers must switch to an Energy Coop tariff through the EnergyCoop website during the promotional period, by 4.30pm on 30th November 2026. The changing over of supplier may complete after this deadline, but the switch must have been successful before this date. If either switch is cancelled, withdrawn, rejected or otherwise fails to complete, the reward will not be payable.
5. OurCoop members
The same £40 offer is available to OurCoop members and non-members. OurCoop membership is not required, and no additional member-only reward applies.
6. Combining offers
The £40 reward cannot be combined with other promotional discounts or referral rewards. Customers may also qualify for the separate EnergyCoop prize draw under its own terms. The prize draw’s minimum-switch requirement does not affect entitlement to this £40 reward.
Customers may switch more than once if they have multiple properties, but only one £40 reward is available per qualifying energy account.
7. Availability
The offer is subject to the availability of supply at the customer’s address and acceptance of the switch by the energy supplier.
8. Changes or withdrawal
The promoter reserves the right to amend, suspend or withdraw the promotion where reasonably necessary due to circumstances beyond its control, including regulatory, legal, operational or supplier-related requirements.
Any change will be communicated promptly. Applications already accepted will remain eligible under the original terms, provided the qualifying requirements are met.
9. Other terms and privacy
The applicable energy tariff and supply terms continue to apply. Nothing in these terms affects customers’ statutory rights, including cancellation rights. Personal information will be handled in accordance with the
EnergyCoop privacy policy.
The promoter reserves the right to withhold, cancel or recover any reward awarded in error or where it reasonably suspects fraudulent activity, misuse of the promotion or a breach of these terms and conditions.
10. Promoter
Central England Co-operative Limited, OurCoop Support Centre, Orion House, Athena Drive, Warwickshire, CV34 6RQ.
1. Promoter Central England Co-operative Limited. OurCoop Support Centre Orion House, Athena Drive, Warwickshire, CV34 6RQ.
2. Promotional period
The promotion opens at 11am on 9 November 2026 and closes at 4.30pm on 29 January 2027 UK time
3. Eligibility
The offer is available UK customers who complete a qualifying switch application through the EnergyCoop website during the promotional period. Applications made through any other sales channel do not qualify. OurCoop membership is not required. Holding an existing EnergyCoop account alone does not qualify.
4. How to enter
Entry is automatic when a successful online switch is completed during the promotional period. No separate entry form is required. Customers must switch to an EnergyCoop tariff through the EnergyCoop website during the promotional period, by 4.30pm on 29th January 2027. The changing over of supplier may complete after this deadline, but the switch must have been successful before this date. If either switch is cancelled, withdrawn, rejected or otherwise fails to complete, the reward will not be pay There is a maximum of one entry per person.
5. The prize
One winner will receive a fixed prize of £1,723 provided as account credit. This is the ErngryCoop average UK energy consumption per household based on energy prices set between October and December 2026.
Any description of the prize as equivalent to a year’s energy refers to confirmed calculation, customer usage data and pricing period. It does not guarantee payment of the winner’s actual gas and electricity costs for 12 months. The winner remains responsible for charges exceeding the prize value.
6. Winner selection
If the switch requirement is met, one winner will be selected by 7 December 2026 from all valid entries using a verifiably random computer-generated selection process.
7. Winner notification
The winner will be contacted by email within two working days of the draw and must respond within 14 calendar days of the first notification. A reminder will be sent before that response period expires.
If the winner does not respond within that period, declines the prize or is found to be ineligible, a replacement winner may be selected using the same random process. Unsuccessful entrants will not be contacted individually if the draw proceeds.
8. Prize delivery
The prize will be provided after 60 calendar days of the winner accepting it and completing any reasonable eligibility checks. No fee is payable to claim the prize.
9. Verification
The promoter may verify that entries meet these terms and exclude fraudulent entries or duplicates exceeding the entry limit. Exercising statutory cancellation rights is not restricted by these terms.
10. Changes and exceptional circumstances
The promoter may make changes only where reasonably necessary because of circumstances beyond its reasonable control, taking reasonable steps to protect entrants and communicating changes promptly.
This clause does not give the promoter an unrestricted right to cancel the draw, reduce the prize or extend the closing date. If the draw proceeds but the advertised prize becomes unavailable, a reasonable equivalent will be provided.
11. Personal information and winner details
Personal information will be used to administer the draw, verify eligibility, contact the winner and provide the prize in accordance with the
EnergyCoop privacy policy. Entry does not itself constitute consent to unrelated marketing.
Information demonstrating that a valid award took place will be available on request to the promoter for three months after the draw. The winner may object to disclosure of their surname and county or request that less information is disclosed. Information may still be provided to the Advertising Standards Authority where required.
12. General
Nothing in these terms affects statutory rights or excludes liability that cannot lawfully be excluded. These terms are governed by English law, without limiting any mandatory protections or rights to bring proceedings in the entrant’s home jurisdiction.
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